100% Satisfaction Guarantee
Apr 2, 2009
Top Quality Guarantee
Pursesmama boasts the fastest release of every single piece of blue-ribbon handbags, purses, wallets with the finest quality in handbags industry. All pictures are taken from the actual products and the camera tells almost every detail from the delicacy of material to the color of hardware, and to the lining and stitches. PursesMama provides all the minutia that you are not able to get hold of on the official websites. Our initiative is to let every single image of our products speak the very truth that PursesMama is dedicated to making a difference in handbags industry as well as in bag fans' life. Surely there are rooms for improvement, and there is one thing we would like to remind you: a fraction of our products displayed are not the correct version, and if you receive a different model from the pictures shown on our website, please rest assured that the delivery is the exact or closest version to the original. As a matter of fact, we have a whole professional team working on correcting mistaken duplicates and updating the right ones. You have our word that PursesMama is offering the finest possible handbags on the market. Of course, in any case that you have queries about a certain product, please do feel free to contact us, as your suggestions, feedback and friendship are what we value most.
We guarantee the highest quality of bags available. We have been buying original bags and then ship to our manufactory in Asia to duplicate them. We work side by side with the manufacturers to decipher the most exact method to clone each style. If a design style is impossible to clone, rather than produce a cheap bag dissimilar in quality to the authentic, we simply won't carry that style. It is important to us to present a diversity of product, but the priority lies in quality before quantity. We guarantee our products will be of the highest quality handbags available, made of high grade materials, and with intimate care, just like the originals.
Shipping and Delivery Guarantee
When you purchase with PursesMama we can assure that your shipment be sent promptly and arrive secure and intact to your door. You can track your shipment through the tracking system provided or contact our customer service via email. Each package will be cushioned against damage and wrapped to avoid high import taxes.
Many wholesalers hesitate to do business with designer handbags online because they fear their shipment will be seized by customs. The truth is, with other online companies, this is often the case. We know that clearly as we began as customers in this business. At PursesMama we have learned from other's mistakes. We guarantee that our designer handbags will clear customs anywhere in the world. Confident of this, in the event that a shipment is seized or your designer handbags and wallets order is lost during shipment, we will reship once at our own expense.
Easy Return Guarantee
At PursesMama your satisfaction is what we strive for. We are fully confident you will be pleased with your product and the speed and quality of service. Our job does not end when you click buy. We understand that each client's needs are unique, therefore, are ready to handle any problems that arise.
We accept returns for replacement or refund for the following reasons:
1. Shipping errors
2. Damaged goods
3. Dissatisfaction
You may return most new, unopened items within 7 days of delivery for a replacement or a refund. In order to return your products, send an e-mail to sales@handbagsmama.com and kindly include the following information:
• Your full name and order number
• Item(s) to be returned (please clarify exchange or refund)
• Reason(s) for return
We will instruct you promptly where to return your product(s). Do not return to the sender. It is a must you contact us first before returning any items for a refund or replacement. Please click here for more details of our Return Policy.
